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Required Compliance Information

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Heritage Christian Services Compliance Reporting
Call (585) 340-5797 

 

Our compliance hotline offers an anonymous way to raise concerns or report potential violations. 

You can also email a report to [email protected]. Please note that emails cannot be anonymous but are confidential.   

We encourage open communication and are committed to protecting anyone who speaks up in good faith from retaliation. 

Click on the links below to learn more about Heritage Christian policies and practices. 

Our Policies  

HCS Incident Policy | (PDF download)

HCS Compliance Plan | (PDF download)

HCS Notice of Privacy Practices |  (PDF download)

HCS Notice of Grievance Process | (PDF download)

External Compliance Information 

OPWDD Part 624 Regulations  

OPWDD Learning About Incidents 

Corporate Office

275 Kenneth Drive, Suite 100
Rochester, NY 14623
T: (585) 340-2000
F: (585) 340-2006
TDD: (800) 662-1220

Regional Office

130 John Muir Drive, Suite 106
Amherst, NY 14228
T: (716) 743-2020
F: (716) 743-1838
TDD: (800) 662-1220

Are you or a loved one seeking support?

Call our office and ask for the resource advisor. Our staff can answer questions and suggest services that make sense for you or loved ones. Call (585) 340-2000 or (716) 743-2020

Heritage Christian Services, Inc. is an equal opportunity program provider and employer, and complies with Title VI of the Civil Rights Act of 1964 (“Title VI”) and the Americans with Disabilities Act (ADA). Learn more about Title VI and ADA here. HERITAGE CHRISTIAN SERVICES COMPLIANCE HOTLINE - Call (585) 340-5797 © Copyright 2020, Heritage Christian Services. All rights reserved. The Consolidated Appropriations Act (CAA), federal legislation passed in 2020, requires health plans to make provider cost information publicly available to members and plan participants. To maintain compliance with this mandate we are providing a link to Excellus’ website with Machine Readable Files (MRFs) which includes provider pricing and cost information for all fully insured group and individual plans, as well as self-funded group health plans. Learn more here.

Equal Housing Logo

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