Consumer Directed Personal Assistance Program (CDPAP)

How to register with PPL   |   Hear from a family  |   What is CDPAP   | CDPAP Eligibility 

Heritage Christian Services and PPL: Strengthening CDPAP for You

Heritage Christian Services is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).

We have partnered with the statewide fiscal intermediary, Public Partnerships LLC (PPL), to make CDPAP even better so that you can continue to receive the same great care from the people you know and trust.

As a facilitator, Heritage Christian Services can support you across a broad range of needs, including questions with registering with PPL for CDPAP services, providing technical assistance and answering any questions you may have. Heritage Christian has been a CDPAP provider since 2016.

Heritage Christian Services (HCS) is an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP). HCS is an experienced partner with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make CDPAP even better so that individuals and families can continue to receive the same reliable care from the people they know and trust. 

How to Register with PPL

Existing PPL consumers can change facilitators up to once a month, by the 25th of the month. In order to change facilitators, only the Consumer or their Designated Representative (DR) may request a change, and they must speak directly with PPL staff to confirm it by calling PPL at 1-833-247-5346 or emailing [email protected] to request a change. 

New consumers must either be a direct referral to PPL or have authorization from their local Department of Social Service (LDSS) or Managed Long Term Care plan (MLTC) . If you are not yet connected to PPL, you must first contact the New York Independent Assessor Program (NYIAP) at  1-855-222-8350 (TTY: 1-888-329-1541 to see if you qualify and apply for CDPAP)

Once registration is complete, you must call PPL at 1-833-247-5346 to request Heritage Christian Services as your facilitator.

 If you would like Heritage as your facilitator and are registering by phone, you must verbally communicate to PPL. If you are registering online you must call PPL at 1-833-247-5346 to request Heritage Christian Services as your facilitator. 

Click HERE for helpful PPL resources and frequently asked questions.

New personal assistants must complete a health screening and complete the necessary PPL trainings before they may begin serving.

Toni Chose HCS as Facilitator for Her Daughter

Toni Tumminelli is a dedicated personal assistant for her daughter Nicole who suffered a traumatic brain injury at the age of 23 due to a car accident. She is now 30 and making remarkable strides in her recovery. Toni expresses her gratitude for Tammy, her Heritage Christian Services client specialist. “Tammy guided me through the whole thing [PPL transition], answered all my questions, and ensured everything went smoothly. We were well-prepared, and I’m very thankful for her help,” Toni says.

What Is Consumer Directed Personal Assistance Program (CDPAP)

In CDPAP, consumers, or their designated representatives, can hire family members, friends, neighbors or other people over 18 they trust to be their personal assistant. Spouses and designated representatives CANNOT serve as CDPAP assistants.

An attendant can perform all the tasks usually assigned to a home health aide, such as assisting with bathing, eating, dressing and bathroom needs. An attendant can also perform tasks that nurses usually perform, such as administering medication, cleaning wounds, suctioning tracheotomies, giving insulin injections and administering oxygen to a person on a ventilator.

CDPAP is overseen by the NYS Department of Health.

Eligibility

Must be a NYS resident

Must qualify for Medicaid

Can be an older adult or senior, a child, a person with a physical disability or intellectual and developmental disabilities, or anyone who requires assistance with daily activities or requires skilled nursing care

Must be medically stable and capable of overseeing own care or have a designated representative.

Staying Connected

We’re here to help. If you’d like to arrange a time to go through the registration process with someone, please contact (585) 672-6905 or [email protected]. You can also visit the PPL website to learn more.