Mission, Vision & Values Home > About > Mission, Vision & Values A A A Our Mission Our compassionate and talented team reflects Christ’s inclusive love for all people, by honoring their dignity and worth and helping them to fulfill lives of endless possibility. Our Vision Elevating love and care by elevating the experience of the caring professional. Our Values At Heritage Christian Services, we ask each staff member to daily exemplify the Heritage Christian difference through actions and words. In our workplace, we value: Integrity Honesty and transparency in intentions, actions and words Inclusion Respect and belonging for all, celebrating unique perspectives and experiences Compassion Open hearts, dignity and respect for others and ourselves Excellence Determination to meet and exceed quality standards Joy Lightheartedness, celebrations and laughter together Our Commitment to Quality and Continuous Improvement At Heritage Christian Services, we hold ourselves to high standards across programs and regions, supported by clear policies, structured oversight and consistent internal review. Our work is guided by state standards and strengthened by internal expectations that often exceed them. Leadership teams monitor performance data, track key indicators and conduct regular program audits to ensure that services remain safe, effective and aligned with each person’s goals. We invest in ongoing training and professional development for staff members and strengthen our systems based on feedback from the people we support, their families and our partners. Under the state’s updated structure, all providers engage in the same quality review process administered by the Office for People With Developmental Disabilities’ Division of Quality Improvement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. Inclusion, Diversity, Equity and Access Resources