Learn more about our Homes with Heart capital campaign at HCSHeart.org

Children’s Health Home

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Health Home Care Management for children is a model of care management that utilizes a child’s and family’s strengths to address chronic medical, mental health, substance abuse, behavioral health and developmental needs by putting the person at the helm of the care team.

Health Home Care Management for Children

The collaboration and communication among providers, school and natural supports led by the care manager create each person’s unique health home. As a care management agency, Heritage Christian Services has contracted with the Children’s Health Home of Upstate New York (CHHUNY) to provide comprehensive care management in the following New York counties: Genesee, Monroe, Ontario, Livingston and Wayne. To find out more information about CHHUNY, click here.

To send us your information and receive a call from a care manager, click here to fill out this form.

Our goal as a care management agency is to help you and/or your child learn to manage chronic conditions on your own so you can live a healthier, happier life.

Who is Eligible for HHCM

Eligibility for Health Home Care Management

Health Home Care Management is free to Medicaid recipients. Our care management team will assist you to determine if your child is eligible according to the following Medicaid/Department of Health standards. They must:

  • Be a recipient of Medicaid
  • Reside in a county served by Heritage Christian Services and the health homes that Heritage Christian Services contracts with
  • Meet the Department of Health criteria of:
    • Two chronic conditions or
    • HIV/AIDS  or
    • Complex trauma or
    • Serious emotional disturbance
  • Have behavioral, medical or social risk factors that make the child appropriate for care management services
  • Be under the age of 21
  • Not be receiving active case management from another source (i.e. OPWDD)

Why Choose Heritage Christian Services ?

When you choose Heritage Christian Services as your care management agency, you will receive the highest quality support backed by years of experience and a growing community network. Care managers at Heritage Christian Services often exceed the state minimum requirements for education and experience and participate in ongoing professional development.

Your care manager will assist you by:

  • Connecting you to needed health care providers;
  • Communicating with health care providers, social supports, school, etc.;
  • Tracking annual and follow up appointments;

Your care manager will work with you by:

  • Accessing housing supports and referrals to social services;
  • Assisting with understanding medications and taking them as prescribed;
  • Attending appointments to ensure the participant understands the doctor’s orders;
  • Putting together a care plan, emergency plan, and safety plan to help manage needs