Featured Story Home > Featured Story A A A A LETTER FROM THE PRESIDENT Dear friends, Our mission calls us to put faith into action every day. At Heritage Christian Services, faithfulness is not only something we hold, it’s something we practice through the way we build supports that endure. Guided by my Christian faith, I am continually reminded that our work is rooted in the call to live, serve and honor the dignity of every person. The quality of our care doesn’t happen by chance. It grows from thoughtful leadership, disciplined systems and long-term investment in people. Faith in action means creating the structures that help our teams offer consistent, compassionate support—the kind that reflects Christ’s inclusive love in both word and deed. For our workforce, quality means defined expectations, professional development and leadership commitment. Quality services depend on strong support behind the scenes. It’s the quiet, faithful work that helps every employee live out our shared values each day. As we reflect on this foundation and more than four decades of service to the community, we also celebrate 30 years of dedicated support in the Buffalo-Niagara region. What began there as a single home grounded in faith and hospitality has grown into a community that continues to thrive because people show up with love, integrity and purpose. This year, I invite you to join us on June 3 for our inaugural Day of Giving. This is an opportunity for us all to come together in generosity to strengthen the mission that drives forward quality of care and faith in action. When organizations build quality intentionally, people and teams are better positioned to move forward with confidence. With gratitude, Marisa Geitner President & C.E.O To read our full 2026 Spring Spirit Newsletter, click here.