At Heritage Christian Services, we know the responsibilities of caring for another person can be both rewarding and challenging. Arranging medical care, obtaining funding, and coordinating services for yourself or a loved one can become complicated and overwhelming. But you don’t have to do it alone.
The service coordination and health home care management departments at Heritage Christian Services, support individuals and families from all faith backgrounds. Members of our highly talented staff are willing to assist and encourage you along the way. For more information on health home care management, please see our sidebar to the right.
WHAT IS A SERVICE COORDINATOR?
The HCS service coordination department serves more than 1,000 children and adults with special needs in the Finger Lakes and Western New York regions. All of our service coordinators are professionals and their educational backgrounds often exceed state requirements. They also receive close supervision and ongoing training, surpassing the annual minimum required by the State of New York.
“Our service coordinator is outstanding and always goes beyond her limits. She has been a real asset to our entire family.”
– Randi Rhinehart
HOW DOES A SERVICE COORDINATOR SUPPORT YOUR FAMILY?
A service coordinator works closely with the individual and their family in articulating the individual’s life goals and monitors the progress toward those goals. They collaborate with the individual and their family in identifying the services they are looking for and assists in linking the person to those services. The service coordinator also assists the individual and family in making informed choices about funding and services. They can also assist individuals with accessing clinical and other community
services, navigating the transition from school to work, and obtaining funding for large projects that help improve quality of life.
Other examples of how your service coordinator can assist you include:
WHO’S ELIGIBLE FOR SERVICE COORDINATION?
Service Coordination is funded primarily by Medicaid. Additionally, an individual must meet state eligibility requirements. Among these requirements is that they must have a documented developmental disability that was diagnosed prior to age 22.
WHERE CAN I FIND MORE INFORMATION?
For more information about our Service Coordination program in Rochester, call (585) 340-2000. In Buffalo, call (716) 743-2020.
What is health home care management?
Who is eligible for HHCM?Children's Care Management Services Referral Form
For more: click here to email or call (585) 340-2058 in Rochester or (716) 252-5602 in Buffalo
Children's Care Management ServicesChildren's Health Home of Upstate New YorkOishei Healthy Kids
Health Homes Serving Children
Behavioral Health Transition To Managed Care
275 Kenneth Dr., Suite 100, Rochester, NY 14623-4277 | T: (585) 340-2000 | F: (585) 340-2006
3790 Commerce Court, Suite 800, N.
Tonawanda, NY 14120-2094
T: (716) 743-2020 | F: (716) 743-1838
Seeking support for yourself or a loved one?
Heritage Christian Services is an equal opportunity program provider and employer.
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